Developmental Services Abuse and Neglect Systems Review Committee
The Systems Review Committee of the New Hampshire Developmental Services Quality Council will convene a series of meetings to review the system designed to protect individuals with developmental disabilities and traumatic brain injuries from abuse and neglect. These meetings are being held in response to recent reports by the NH Bulletin
regarding abuse and deaths within the system.
Meetings will be held at
NH Commission for Human Rights, 57 Regional Drive, Suite 8
Concord, NH 03301.
Remote access will be available.
Meeting Link: Join Zoom Meeting
https://zoom.us/j/2912498426?omn=98079309122
Meeting ID: 291 249 8426
(Topics and speakers are TENTATIVE; Meeting Dates are CONFIRMED.)
Friday, January 23, 2026
9:00 am to 11:00 am
Overview of the BDS System
Jessica Gorton, Bureau Chief,
Bureau of Developmental Services
Thursday, February 26, 2026
12:00 pm to 2:00 pm
Area Agency and Service Coordinator Responsibilities
Marissa Berg, Community Support Network
Mary Anne Wisell, Director, Area Agency
Carla Womble & Billy Jo Kimber, TruGranite,
Independent Service Coordination Agency
Thursday, March 26, 2026
12:00 pm to 2:00 pm
Private Provider Responsibilities
Michelle Donovan, NH State Director Living Innovations®, a service of Mosaic
Rob Gillis, Executive Director Monadnock Worksource
Renu Basur, Executive Director Siddharth Services
Thursday, April 23, 2026
12:00 pm to 2:00 pm
Certification of Enhanced Family Care Homes, Adult Protective Services, Legal Requirements to Report Abuse, Abuse Registry
Michael Springman, Director, Adult Protective Services
Greg Martin, Adult Protective Services Legal Counsel
Wendi Aultman, BAAS Bureau Chief
Doreen Shockley, Manager, Bureau of Licensing and Certification,
NH Department of Health and Human Services
Jay Kurinskas, Compliance Officer, Health Facilities Administration,
Community Residence Unit
Kelly Keefe, Unit Chief, Health Facilities Administration,
Bureau of Licensing and Certification
Thursday, May 28, 2026
12:00 pm to 2:00 pm
Parent Panel
Amy Girouard
Kathy Bates
Martha Hicky
Tammy Mills
Laura Main
Thursday, June 25, 2026
12:00 pm to 2:00 pm
Complaints and Sentinel Event Investigations
Susan Drown, Bureau Chief,
Bureau of Program Quality DHHS
Suzanne Lamontagne, Health Services Evaluation Quality Manager,
Bureau of Program Quality, DHHS
Jennifer Jones, Chief Ombudsman and Civil Rights Officer,
Office of Ombudsman, NH Department of Health and Human Services
Thursday, July 23, 2026
Role of the Public Guardian and Recommendations
12:00 pm to 1:00 pm
Anne F. Zinkin, Esq. Office of Public Guardian
Teresa Gustavson, Vice-President of Guardianship Services
1:00 pm to 2:00 pm
Office of Client and Legal Services (OCLS)
Frank Nachman, DHHS Chief Legal Counsel
Criminal Prosecution
TBD, Police Officer
TBD, County Prosecutor
TBD, Attorney General
Thursday, August 27, 2026
System Review Committee Meeting
Thursday, September 24, 2026 (tentative)
12:00 pm to 2:00 pm
Review of Final Report and Recommendations
The committee will present the report and recommendations.
Questions for Speakers
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What is your role in protecting people with developmental disabilities from abuse and neglect?
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What are the barriers to keeping people in the BDS system safe? What are any barriers reporting and acting on complaints of abuse or neglect?
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In your view, what are the gaps in the system? How could the system be improved?
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What is your responsibility to make sure people with disabilities and families understand their rights? How do you make sure all interested parties know what to do if they observe abuse or neglect?
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In your view, who is ultimately responsible for making sure the BDS system keeps people safe? Do they face any barriers that have not been discussed?
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Are there gaps/areas for improvement in NH laws and rules to address these issues?
Time for public comments will be limited.
The Systems Review committee welcomes comments in writing.
Submit comments to nhcasdqc@gmail.com.
Comments submitted to the NH Developmental Services Quality Council
are public records.
Please be cautious about sharing confidential information.
To request accommodation,
please email nhcasdqc@gmail.com at least 7 days in advance of the meeting.
Attempts will be made to accommodate late requests.